I have just been reading an article by Barry Ginley on the V&A’s journey to becoming accessible to disabled people. It focuses on the barriers faced by visually impaired visitors and how to remove them, but it also mentions the need for inclusive access for all visitors. It has lots of information about access solutions that work well, and some that don’t, and it stresses the importance of long term planning for access. The bits on handling objects and audio are particularly interesting.
Although the V&A is very different to Bristol Museums, there is a great deal in this article that corresponds with my own experience, and not only because its author is also blind.
You can read the article in Disability Studies Quarterly, Vol 33, No 3 (2013) by following this link: